Frequently Asked Questions (FAQs)
What is the cost?
The cost is $50 .00 + HST. Please note that some applications will be subject to a mandatory $25 RCMP surcharge.
Can I initiate a vulnerable sector application here?
No. RCMP policy states that a VSS must be conducted by the local police agency of jurisdiction where you reside. Once you receive a letter from your local police agency requesting for fingerprints, only then can we take your electronic fingerprints.
Do I need an appointment to be fingerprinted?
No. Appointments are not needed. We accept walk-ins anytime during our regular business hours. Please contact us for directions, business hours and instructions.
How long will it take for my fingerprints to be taken?
Our livescan process is fast and clean. A complete fingerprint session takes approximately 15 minutes to complete.
What is the processing time?
The turn-around time for a ‘No Match’ Application is 3-10 business days. On the other hand, ‘With Match” Applications may take 120 days or more to process. For the most current information on processing times, please visit the RCMP website.
What is the refund policy?
No refund can be issued, once an electronic fingerprint application is submitted to the RCMP. It is your responsibility to ensure that all information being transmitted to the RCMP is correct. If you are notified of an verification failure, you must report back to our offices in order to complete a new police check.